Privacy Policy

Laurel Way Analytics Co., Ltd. ("Laurel Way," "we") respects your privacy. This policy explains how we collect, use, and protect personal information when you visit filelaurelway.click or engage our branch scorecard services.

1. Data controller

Laurel Way Analytics Co., Ltd.
Song Jihun, 33 Wonju-daero, Wonju-si, Gangwon-do 26400, REP. OF KOREA
Email: info@filelaurelway.click · Phone: +82-33-5274-8163

2. Information we collect

Website inquiries

When you submit a project brief, we collect your name, email address, selected engagement type, branch count estimate, preferred start window, and message content.

Client engagements

During scorecard projects we may process business contact details, organisational information, and banking metrics you provide. We do not collect consumer banking customer data through this website.

Technical data

With your consent, we may use analytics cookies to understand page visits. See our Cookie Policy for details.

3. How we use information

• Respond to project briefs and schedule discovery calls
• Prepare and deliver scorecard engagements
• Send invoices and engagement-related correspondence
• Improve website content based on aggregated visit patterns (with consent)
• Comply with legal and regulatory obligations

4. Legal bases

We process personal data based on your consent (contact forms, analytics cookies), contract performance (signed engagements), and legitimate interests (website security and business communication).

5. Retention

Project brief submissions are retained for 24 months unless an engagement begins, in which case records are kept for seven years after project completion for business and tax purposes. Analytics data is retained for 14 months. Cookie consent choices are stored locally in your browser until cleared.

6. Sharing and international transfers

We do not sell personal information. We may share data with service providers who assist with hosting, email delivery, or accounting, under confidentiality agreements. Our primary operations and data storage are in the Republic of Korea. If data is transferred outside Korea, we ensure appropriate safeguards consistent with applicable law.

7. Your rights

Under applicable Korean privacy law, you may request access, correction, deletion, or restriction of your personal data, and withdraw consent where processing is consent-based. Contact info@filelaurelway.click to exercise these rights. We respond within 30 days.

8. Security

We use access controls, encrypted transmission where available, and staff training to protect personal information. No method of transmission over the internet is fully secure; we encourage clients to use secure channels for sensitive banking metrics.

9. Children

This website and our services are directed at business professionals. We do not knowingly collect information from individuals under 18.

10. Changes

We may update this policy by posting a revised version on this page. Material changes will be noted with an updated date above.